A company that struggles with cross-team collaboration is a lot like a boat without an engine – stuck in one place and unable to make any progress. After all, collaboration is how things get done in the corporate world, and businesses need solutions that make it easier, faster, and better.
They need a VoIP phone system. Keep reading to see how VoIP with Complete Computers can jumpstart your cross-team collaboration so you can set sail toward success.
VoIP Makes Cross-Team Collaboration Faster
Did you know that most digital workers switch apps approximately 1,200 times a day just to do their job or talk to their team? That’s almost 10 percent of their work hours they could be spending on other, more important, tasks.
Thankfully, VoIP communications can help. It puts all your communication tools—like voice calls, video meetings, and instant messaging—into one easy system. It not only saves them from the time-suck of app switching but also keeps communication centralized, making it easier for everyone to find the data they need to stay informed. But more on that later.
Let’s use a tech startup as an example. With VoIP, developers can easily switch from messaging about code revisions to a video meeting with designers to discuss UI improvements.
Because all information is in one place, team members are more informed and responsive, leading to quicker decision-making and, ultimately, faster product development.
VoIP Makes Cross-Team Collaboration Clearer
When everyone on the team understands one another – by communicating clearly – it can boost productivity by 25 percent or more. But sometimes, it can be a struggle to catch everything a team member is saying or to visualize a complicated concept based on words alone.
VoIP can drastically reduce that struggle with features like real-time transcription and screen sharing. Transcription provides written records of conversations, reducing misunderstandings and giving employees who may have come in late or missed the meeting to catch up quickly.
Meanwhile, screen sharing allows teams to collaborate visually, making sharing ideas, reviewing documents, and providing feedback instantly more accessible. Not to mention how useful it is when the team has boatloads of data or complicated concepts to unravel.
Let’s look at a marketing agency as an example.
With real-time transcription, clients’ copywriting feedback is logged accurately and entirely so the copywriting team knows exactly where to start. The design team can use screen sharing to speed up the review process on social media ads, e-books, and other visual aids.
VoIP Makes Cross-Team Collaboration More Effective
One of the biggest hindrances to cross-team collaboration is data silos. These are formed when data is only accessible in one platform or application, and they’re a real problem for businesses. However, VoIP systems can help break those down thanks to their plug-and-play integrations.
Complete Computers’ VoIP platform can connect with project management tools, CRMs, and more so your team has access to the same information at the same time. It’s a game-changer for collaboration and productivity.
Picture a mechanic shop equipped with a VoIP phone system. Mechanics can instantly access customer information and repair details while on a call with the customer. And do they need updates from the bay? All they must do is send an instant message, and the team in the bay will be able to respond via their softphone app.
VoIP Makes Cross-Team Collaboration More Accessible
While this one’s been discussed quite a bit, it’s still important! Whether your team members are in-office, remote, or a mixture of both, a VoIP phone system helps them stay in touch and stay on track. As long as there’s an internet connection, they can join meetings, share presentations, and contribute to projects in real time—no more missing out on important conversations just because they’re not in the office.
Take an environmental nonprofit, for example. With VoIP, scientists can analyze data, discuss findings, and make bigger strides in conservation even though they’re scattered across the world.
Soup Up Your Cross-Team Collaboration with Complete Computers
Our all-in-one VoIP platform has the features your team needs to make the most of every collaborative effort. Don’t let your business remain stuck in stagnant waters. With Complete Computers’ VoIP solution, you can set sail toward greater efficiency, productivity, and, ultimately, success. Reach out today to get started!